Phone Right
Phone Right is a video and audio-based programme that is designed to run with clients whose businesses depend on telecommunications.
The Phone Right video is separated into 11 segments. Each segment focuses on ways you can increase the effectiveness of your Team's telecommunication, sales and customer service skills.
Segment 11 & Phone Right First Impressions zeros in on one of the most problematic, yet over looked needs of any business - your receptionist's training.
Any of you that have a receptionist should have that person view at least this special segment. This special section will instruct receptionists on how to create brilliant and lasting first impressions on your phone.